Carea’s New Midwife Chat: Real Support for Mums When It Matters Most

Motherhood doesn’t come with a script. Some days everything feels manageable, and on others you’re overwhelmed, unsure or simply exhausted. That’s exactly why Carea’s new Midwife Chat exists - to offer calm, real-time support from qualified midwives whenever you need it.

No long waits.

No trawling through forums.

No worrying alone at 2 a.m.

Just reliable, compassionate guidance in the moments that matter most, especially during the holidays when support can feel harder to reach. With a guaranteed 24 hour response and complimentary 30 minute phone consultation for each app user.

What You Can Ask About

Whether you’re pregnant, postpartum or navigating early motherhood, you can reach out for help with:

  • sudden symptoms you’re not sure about

  • feeding questions (breast, bottle, combo)

  • newborn behaviour that’s confusing or worrying

  • sleep concerns

  • recovery after birth

  • emotional wellbeing and overwhelm

  • “Is this normal?” moments - big or small

Nothing is too minor. Nothing is silly. Midwives are there to support your whole experience, not just the clinical bits.

Why This Kind of Support Matters

Mums often carry questions quietly - unsure whether to call a clinic, worried about “bothering someone,” or feeling guilty for needing reassurance. That hesitation becomes even heavier at Christmas, when services run reduced hours and you’re never quite sure who’s actually available to help. Having access to qualified midwives through Carea takes that pressure away.

It means:

  • fewer anxious hours spent Googling

  • clarity when you’re unsure what to do

  • a calm, grounding voice when everything feels too much

  • evidence-based guidance you can trust

It’s not here to replace your usual appointments - it’s here to fill the gaps between them, especially at Christmas when support can be harder to reach.

Support That Fits Into Your Real Life

Carea’s Midwife Chat, powered by experienced Kove Care midwives, is designed for the moments you can’t plan for:

  • the 3 a.m. feed when something suddenly feels off

  • the first nights home when worries feel louder than sleep

  • the emotional days when you simply need someone to listen

  • the moments before you decide whether to call your GP

  • the Christmas break when everything is closed but your concerns are still very real

Motherhood doesn’t pause - not for weekends, not for Christmas, not for anyone. And now your support doesn’t have to either.

Download Carea here

FAQs

Is the Midwife Chat available during the holidays?

Yes. The chat runs throughout the year, including holiday periods when clinics may have reduced hours.

Who provides the support?

All midwives are experienced professionals from Kove Care, collaborating with Carea to provide trusted, evidence-based guidance. Learn more about Kove Care here.

Can I ask questions even if I’m not sure it’s urgent?

Absolutely. You can reach out about anything - symptoms, feeding, newborn behaviour, emotional wellbeing, or general pregnancy/postpartum questions. No concern is too small.

Does this replace my regular appointments?

No. The chat is designed to fill gaps between appointments, provide reassurance, and help you understand when further medical attention is needed.

Who can use the service?

The chat is available to anyone who is pregnant, postpartum, or caring for a newborn, offering support at every stage of early motherhood. Simply, access the service by downloading Carea through clicking here.

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Motherhood Isn’t Always Merry: Coping With Baby Loss During the Holidays